Support

Help and support

Naild is being prepared for public iOS release. Availability will be shown in the App Store listing. This support page is a draft and is not approved for publication.

Contact support

Email support@trynaild.com for account access, privacy requests, deletion help, reporting, or moderation-review requests. Include the relevant account or content details, but never send your password or sign-in codes.

Naild is operated by Kristóf Jakab, a private individual in Hungary.

Frequently asked questions

What is Naild?

Naild is a free mobile app for discovering nail inspiration, saving designs in collections, and finding nail artists through their portfolios.

Who can use Naild?

Naild accounts are for people aged 18 or older. The app asks you to confirm your age when you register.

Where can I get Naild?

Naild is being prepared for public iOS release. Check the App Store listing for current availability.

Does Naild take bookings or payments?

No. Naild does not arrange appointments, process payments, charge booking fees or commissions, or provide paid services. Artists may link to external services; transactions there are handled outside Naild.

How do I delete my account?

Use Delete account in your Profile settings in the app. If you cannot sign in or the process fails, email support@trynaild.com. Read the Account Deletion page for details and limitations.

How do I report or block an account?

Use Report on an artist profile or portfolio entry to submit a report, and Block on an artist profile to block an account. If a control is unavailable, contact support@trynaild.com. A report does not guarantee removal.

Can I ask for a moderation decision to be reviewed?

Yes. Email support@trynaild.com with the decision and enough information to identify the relevant account or content. Naild does not currently have an in-app appeal feature; any deadlines or procedures required by applicable law continue to apply.